Senior Application Packaging & Endpoint Manag

2 days ago Requisition

Salary Range: $75,000.00 To $85,000.00 Annually

Job Title: Senior Application Packaging & Endpoint Management Engineer – KACE / Big Fix – NASA IV&V Facility

Location: Fairmont, WV 26554 (on-site at the NASA Katherine Johnson IV&V Facility)
Type: Full time
Salary: Competitive, based on experience + excellent benefits

About the Role

Altech Solutions is hiring a senior engineer for application packaging, software deployment, and endpoint management at the NASA Katherine Johnson Independent Verification and Validation (IV&V) Facility in Fairmont, WV. You’ll keep 100+ applications packaged, deployed, patched, and compliant across IV&V workstations and VDI. The main tools are Flexera Admin Studio, Quest KACE SMA, and HCL Big Fix. You’ll also run the IT Services SharePoint site and its Power Automate workflows.

This is a senior, hands‑on role, and you’ll guide the work of other developers on the team.

What You’ll Do

Software packaging and deployment

• Package, maintain, and support 100+ applications on IV&V workstations and VDI
• Convert .exe and legacy installers into clean, silent MSI packages and MST transforms using Admin Studio Repackager
• Write Power Shell and VBScript custom actions for complex configurations and registry changes
• Debug install failures, read MSI logs, resolve file and registry conflicts, and test on clean VMs
• Edit and validate MSI tables in Admin Studio to clear Internal Consistency Errors (ICEs)

KACE SMA

• Run the virtual and physical KACE SMA appliances, including updates, maintenance, and the KACE Agent lifecycle
• Deploy applications and scripts (KScripts, Power Shell, VBScript, Shell), using Verify and Remediation logic to fix compliance issues automatically
• Run discovery scans and inventory, reconcile software licenses, and produce compliance audits
• Build Smart Labels with advanced filters and LDAP queries
• Write custom SQL reports on hardware lifecycle, patch levels, and software compliance
• Maintain KACE Service Desk queues, workflows, and the knowledge base

Big Fix

• Maintain Big Fix core servers, relays, and database, and tune the relay hierarchy for bandwidth
• Troubleshoot agent connectivity and deployment failures
• Write and test Fixlets and tasks, and manage third‑party application patching
• Produce compliance reports for leadership and audit teams

SharePoint and Power Automate

• Manage the IT Services SharePoint site: libraries, lists, metadata columns, and item‑level permissions
• Build and maintain Power Automate flows that connect SharePoint to Power Apps and external REST APIs
• Monitor flow run history and fix integration errors

Compliance

• Track NASA SOC Mitigation Action Requirements (MARs) and fix vulnerabilities as the Agency directs
• Run daily system and patch compliance checks
• Attend bi‑weekly CSET Big Fix meetings

What We Need

• Bachelor’s degree and 12+ years of professional IT or software development experience
• 5+ years of Windows application packaging and software distribution
• Proficiency with Flexera Admin Studio
• 3+ years of hands‑on Quest KACE SMA (K1000) administration, plus Big Fix administration experience
• Custom Big Fix Relevance queries and Action Scripts
• 3+ years of Power Shell and VBScript, including KScripts
• 3+ years of web application development and maintenance
• 3+ years building and maintaining Power Automate workflows
• Deep knowledge of Windows Server/Client, Active Directory/GPO, DHCP, DNS, and TCP/IP
• Basic MS SQL Server administration as it relates to Big Fix
• Disciplined about change management, and a clear communicator at every level

Preferred

• Advanced Admin Studio work on complex packages
• Enterprise‑scale KACE and Big Fix optimization
• Strong technical documentation
• Current Public Trust

Requirements

• US citizenship is required. This position supports a federal contract. Non‑citizens, including green card holders and visa holders, are not eligible. Please do not apply if you are not a US citizen.
• Public Trust. You must be able to obtain and maintain a Public Trust.
• This is a 100% on‑site position at the NASA IV&V Facility. You must already live within 50 miles of Fairmont, WV. Relocation is not provided.

About Altech Solutions

Altech Solutions is an SBA 8(a) small business that supports NASA IT. We have staff supporting the AEGIS program at 5 NASA centers as a subcontractor to Leidos. We are a small, employee‑first company, and we take care of our people.