Retail Supervisor, Yellowstone General Stores

The opportunity

Delaware North Parks and Resorts is hiring seasonal Retail Supervisors to join our team at Yellowstone General Stores for the 2027 season in Yellowstone National Park, Wyoming. As a Retail Supervisor, you will be responsible for supervising and training retail team members and working to maintain retail standards, policies, and procedures.

This position is for the 2027 Spring/Summer season

Pay

$18.75 - $19.75 / hour

Information on our comprehensive benefits package can be found at

What we offer

• Weekly pay
• Employee discounts - 30% off non-grocery items
• Flexible work schedules - you can expect to work 32-40 hours per week
• Low-cost access to Yellowstone National Park urgent care facilities ($8.19/ week)
• Free and low-cost recreational opportunities, including the Yellowstone Employee Recreation Program (YCERP), which offers sports, equipment rental, guided hikes, raft trips, educational seminars, and more!
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

Note:

Additional benefits, including insurance and vacation, are available for eligible year-round positions at other Delaware North properties

Life at Yellowstone General Stores

Looking for a job you love? Be part of a global team fortunate enough to live and work in Yellowstone National Park, our nation's first National Park! With nearly 3500 square miles of park and 1000 miles of trails, you'll never get bored. Each day inspires in special places like this.

• Dorm-style housing is available for $50/ week, including free laundry
• Full RV hookups range from $50 to $80/ week, including water, sewer, and electricity
• Meals provided at $80/ week (optional for RV residents)
• Endless adventure opportunities in Yellowstone include wildlife watching, cycling, camping, kayaking, horseback riding, swimming, and much more!
• Close access to Grand Teton National Park and historic western town Cody, Wyoming

What will you do?

• Trains Team Members and works to maintain retail standards, policies, and procedures.
• Monitors store floor, and assists with guests' needs and requests.
• Maintaining merchandise tables properly
• Works with and answers to the Visual Merchandiser and the Store Manager and Asst. Manager.
• Regularly evaluates, creates, and maintains professional visual displays; provides direction to retail associates regarding store merchandising and displays.
• Ensures integrity of physical inventory and par levels.
• Maintains cleanliness and safety standards throughout the retail areas
• Responsibly for initiating conflict resolution strategies with guest and team members

More about you

• Minimum one-year supervisory experience.
• Strong verbal and written communication skills - ability to communicate with staff and prepare written reports.
• Strong time management and organizational skills; ability to direct the work activities of several associates simultaneously and plan.
• Ability to handle multiple tasks simultaneously in a fast-paced environment.
• Ability to work independently and as a team member.
• Basic math skills: ability to accurately handle money and count change
• Prior Netsuites experience preferred

Physical requirements

• Ability to lift up to 50 pounds
• Constant standing, lifting, climbing stairs, and repetitive motions
• Bending, reaching, and climbing on ladders
• Able to stand entire length of shift

Shift details

Days
Evenings
Holidays
Weekends

Who we are

Yellowstone General Stores are located throughout Yellowstone National Park including near Old Faithful, Mammoth Hot Springs, and Canyon Village. The locations offer the opportunity to explore more than 1000 miles of hiking trails, 40 waterfalls, and 10,000 hydro-thermal features like hot springs and geysers. We offer dorm-style employee housing or full-hookup RV sites. We also offer an employee meal program, store discounts, and recreational activities in Yellowstone National Park for our team members.

Our business is all about people, and that includes you. At Delaware North, you're not just part of a team - you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or…