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Customer Success Mgr./ CSM

Customer Retention & Service Recovery Lead

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: American Express Saudi Arabia
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 120000 - 150000 SAR Yearly SAR 120000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading financial services company in Riyadh is seeking a SAC Manager to oversee the Save-A-Card and service-recovery functions. The role demands strong leadership in customer experience and the ability to analyze trends to enhance retention. The ideal candidate should possess excellent people-management and analytical skills while ensuring high service standards. If you thrive in a dynamic environment and have a passion for customer loyalty, this is the role for you.
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