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Customer Experience Team Lead – Global Platform
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-01-01
Listing for:
Keeta
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
A global food delivery platform is seeking a Customer Service Team Lead who will manage frontline operations and develop high-performing teams. The ideal candidate has over 5 years of experience in customer service, preferably in fast-paced environments like food delivery and e-commerce. This role entails setting KPIs, mentoring staff, and ensuring optimal customer satisfaction. You will also work closely with outsourced partners to drive service quality and enhancements.
The position is full-time based in Riyadh, Saudi Arabia.
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