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Customer Service Rep Ecommerce

Shipping Success Specialist — Express & E‑Commerce

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Aramex
Full Time position
Listed on 2026-01-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Ecommerce
Salary/Wage Range or Industry Benchmark: 150000 - 200000 SAR Yearly SAR 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading logistics company in Riyadh is seeking a customer service professional to manage the express and eCommerce shipment lifecycle. The role involves tracking shipments, addressing customer inquiries, and ensuring compliance with KPIs and SLAs. Candidates should have 1-3 years of experience in the freight industry, possess strong communication skills, and be proficient in Microsoft Office. This role typically involves facilitating claims and coordinating with various internal teams for seamless transactions.
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