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Customer Success Mgr./ CSM Customer Service Rep

CX Program Lead: Elevate Customer Journeys

Job in Riyadh, Riyadh Region, Saudi Arabia
Listing for: Tamara
Full Time position
Listed on 2026-01-02
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 150000 - 200000 SAR Yearly SAR 150000.00 200000.00 YEAR
Job Description & How to Apply Below
A leading financial solutions provider in Saudi Arabia is looking for a Customer Experience Manager to advocate for customers by enhancing the customer journey. Responsibilities include leading programs, collaborating across teams, conducting research, and maintaining documentation. The ideal candidate should have over 5 years of experience in customer experience roles, a bachelor's degree in a relevant field, and strong stakeholder management skills.

This role offers the opportunity to impact customer satisfaction directly.
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