Network & Voice - Voice Administration

We are looking for a skilled Voice Engineer / Voice Administrator to manage and maintain our enterprise voice infrastructure. The ideal candidate will have hands‑on experience with Cisco UC platforms, SIP trunking, QoS, and endpoint management
, ensuring seamless communication services across the organization.

• Administer and maintain Cisco UC platforms including CCE, CUCM, and Web Ex
  .
• Configure and manage SIP trunking
  , QoS policies
  , and MRA (Mobile and Remote Access).
• Manage voice endpoints
  , ensuring proper configuration and functionality.
• Apply Linux patching and perform system monitoring for voice infrastructure.
• Collaborate with vendors for issue resolution, upgrades, and service delivery.
• Troubleshoot and resolve voice‑related incidents to ensure high availability.
• Maintain accurate documentation and configuration records.

• Proven experience as a Voice Engineer or Voice Administrator
  .
• Hands‑on expertise with Cisco UC platforms (CCE, CUCM, Web Ex).
• Strong knowledge of SIP trunking, QoS configuration, MRA
  , and endpoint management.
• Familiarity with Linux system patching and monitoring tools.
• Excellent troubleshooting, vendor management, and communication skills.
• Ability to work in fast‑paced and mission‑critical environments.