Global Field Service Specialist - HPGR

Global Field Service Specialist – HPGR

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Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future. At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realise your potential.

This is your invitation to rise above the possible.

Job posting end date: 01/07/2026

Metso is a frontrunner in sustainable technologies, end‑to‑end solutions and services for the aggregates, minerals processing and metals refining industries globally. We improve our customers’ energy and water efficiency, increase their productivity, and reduce environmental risks with our product and process expertise. Our Global Organisation strives on positive change to our World by offering sustainable solutions for their Mining equipment. Our people are highly motivated, self‑automated and driven.

Our values of high ambition‑always, customer in centre, getting it done together and being open and honest guide our everyday decisions and way of working. They are the guiding principles we expect everyone to act accordingly, and we believe that by living our values we will build a common, thriving culture.

The Global Field Service Specialist – HPGR is a technical specialist position in the Global field service group primarily tasked with supporting the Grinding PL equipment for both Capital Plant and Services.

The Global Field Service Specialist – HPGR is responsible for providing advisory services to Metso customers, Metso labour, and/or third‑party contractors on existing or newly acquired equipment and components. This position requires a talent for working with other people, fellow employees, customers, and contractors. Must be capable of making quick, accurate decisions relative to problem solution & problem liability.

Due to the extensive operational travel requirements of this global position candidates located in North & Central America, South America, Europe and Central Asia, Africa or Asia‑Pacific are encouraged to apply.

• Prior to arrival at field assignment location, study, plan, and prepare for field work based on the detailed scope of work, drawings, specifications, Metso and customer policies/procedures/rules/regulations, specific instructions, etc.
• Provide advisory service during installation, checkout, start‑up, and commissioning to ensure safety and proper equipment and system erection by customer, customer's sub‑contractor, Metso labour and/or Metso sub‑contractor is in accordance with contract designs and drawing requirements.
• Coordinate field activity with the customer, customer’s sub‑contractor, Metso labor and/or Metso sub‑contractor to maintain the specified schedule.
• Make mechanical and process measurements and collect historical data on the equipment operation.
• When appropriate, make recommendations to improve operational methods and/or efficiency.
• Troubleshoot mechanical problems and advise on corrective action and repairs.
• Keep the Project Manager, Field Service Manager and Engineering team up to date daily as necessary on‑site progress, problems & delays.
• Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors.
• Write, and timely submit, accurate, detailed technical reports of completed projects for submission to the customer and internal departments outlining the summary of the job, problems encountered, action(s) taken, future recommendations, and daily log.
• Submit internal daily construction reports covering activity at the jobsite.
• Document all job delays and their cause and ensure client comprehends and signs the documentation.
• Communications with the client to ensure satisfaction with job progress and quality.
• Insure client issues proper documentation for extra work and changes.
• Ensure client signs time verification sheets for Metso and Metso subcontractor personnel prior to…