Service Excellence Lead
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-01-02
Listing for:
SupportFinity™
Full Time
position Listed on 2026-01-02
Job specializations:
-
Engineering
Job Description & How to Apply Below
A telecommunications company in Saudi Arabia is seeking a professional responsible for ensuring high-quality service delivery and managing incidents through advanced tools and frameworks. You will collaborate with the Service Operations Center, develop SLAs, and maintain dashboards for service visibility. Ideal candidates have 4-6 years of relevant experience and a Bachelor's degree in Engineering or Business Administration, with a focus on improvement and performance metrics.
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