Site Reliability Engineer Specialist

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• Provide Level 2 support for application incidents, working closely with customer support and engineering teams to ensure timely resolution.
• Monitor system performance and application health using tools like Prometheus, Grafana, Datadog, or similar.
• Perform root cause analysis and post-incident reviews to improve system reliability.
• Work with Platform Engineering to automate repetitive tasks, improve deployment pipelines, and enhance observability.
• Develop and maintain support documentation, runbooks, and knowledge base articles.
• Participate in an on-call rotation and help reduce operational toil through automation and tooling.
• Collaborate with cross-functional teams to improve overall system reliability, performance, and security.

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 1–3 years of experience in software engineering, systems administration, Dev Ops, or site reliability engineering.
• Familiarity with Linux-based systems and scripting languages (e.g., Bash, Go).
• Basic understanding of monitoring and alerting concepts.
• Strong troubleshooting and analytical skills.
• Good communication skills and ability to collaborate across teams.

• Entry level

• Full-time

• Engineering and Information Technology

• Business Consulting and Services

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