IT Tech Support; Local Transfer

Install, configure, support and maintain End-User IT equipment and service. Provide End-to-End IT technical support. Monitor and maintain the computer systems and networks. Diagnose hardware and software faults and solve technical and applications problems.

• End User Support
  • Able to work in multiple shifts
  • Talking to staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues.
  • Diagnosing hardware and software problems On-call/On-Site when needed.
  • Training staff
• Routine Maintenance
  • Installing/configuring new IT Equipment's.
  • Repairing/upgrading IT Equipment's.
  • Troubleshooting IT Equipment/Services
  • Maintaining inventory of IT assets.
  • Undertake the day-to-day operation of backup systems.
  • Replacing/Upgrading parts as required
• Infrastructure Support
  • Active/Passive Cabling
  • Routing IT/Data-center Hardware installations and maintenance
  • Researching, learning and evaluating new software
  • Documenting systems.

• Network Cisco router (voice, Data)
• Operating Systems - Windows/MAC
• Servers operating systems (Microsoft)
• Network (maintenance)

• Consistency
• Analytical
• Approachability
• Negotiation skills
• Written communication
• Service focus
• Organizational agility
• priority setting
• perspective
• Any nationality with local residence/transferable IQAMA.
• Arabic and English fluent speaking.

Information Technology and Services - Al Riyadh, Saudi Arabia