Lead Storage Backup Engineer

Lead Storage Backup Engineer

Lead storage backup engineer at DXC Technology.

Location:

Riyadh, Saudi Arabia

Employment Type:

Full-time

Seniority Level: Mid‑Senior level

Job Function:
Information Technology

• Lead a team of storage and backup administrators, providing guidance and mentorship.
• Set goals, monitor progress, and ensure the team meets larger objectives.
• Collaborate with team members and global IT teams to complete project work.
• Engage with management and key stakeholders to develop, implement, and manage support and operational objectives.
• Identify and incorporate future service management needs into a multi‑year roadmap across support areas.
• Support achievement of performance, budget, and team goals.
• Build organizational capacity necessary to execute the strategy.
• Generate custom reports, dashboards, and knowledge‑base documentation.
• Maintain strong understanding of storage technologies (SAN, NAS, cloud storage), operating systems, networking concepts, and backup solutions.
• Perform installation and implementation of storage systems and hyper‑converged infrastructure (HCI) from vendors such as Dell, IBM, and HPE.
• Assist in deployment and configuration of virtualization environments.
• Manage and maintain an organization's data storage systems, ensuring data availability, integrity, and security through configuration, monitoring, and troubleshooting.
• Ensure all backup solutions are logging, alerting, and notifications enabled/configured, and monitor backup schedule completion/failure.
• Work with other IT teams (network, database, application) to ensure efficient data storage and retrieval.
• Manage and operate backup solutions, including job creation, monitoring, and basic troubleshooting.
• Collaborate with senior engineers to support and maintain data center infrastructure.
• Create and maintain technical documentation, including Low‑Level Design (LLD) and As‑Built documentation.
• Support day‑to‑day data center operations, including equipment racking, cabling, and hardware maintenance.
• Understand networking fundamentals and data center operations.
• Ensure backup solution disaster readiness, backup availability, and backup operations functionality in disaster recovery situations.
• Work with application stakeholders to define backup policies, recovery objectives, backup schedules, and recovery time intended for each application, and provide support to application teams during projects and implementations.
• Apply technology best practices, upgrades, vendor recommendations, and service/operation level agreements (SLA/OLA), while abiding by target key performance indicators (KPIs).
• Follow best practices and procedures to ensure a secure, stable, and high‑performing environment.

• Bachelor's degree in a relevant field or equivalent combination of education and experience.
• Typically, 6+ years of relevant work experience in industry, with a minimum of 2+ years in a similar role.
• Proven experience in infrastructure technology management.
• Proficiencies in technical knowledge and teamwork.
• Continuous learner that stays abreast with industry knowledge and technology.

• Advanced degree in a relevant field is a plus.
• Candidates must have strong working knowledge of Dell Power Max, Scale
  
  IO, Isilon, Dell Data Protection, Data Domain (incl. CRS).
• Relevant storage and backup or infrastructure certifications are a strong advantage.
• Relevant certifications such as CompTIA A+, Microsoft Certified:
  Azure Fundamentals, or Certified Cloud Practitioner are a plus.