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IT Technical Support Specialist
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2025-12-02
Listing for:
AlQotr Surveying Office
Full Time
position Listed on 2025-12-02
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Explore a variety of exciting job opportunities available in different fields.
Full-Time
Riyadh
1 week ago
Job DescriptionIT Support
Main Responsibilities:
- Provide technical support to employees for computers, printers, and network issues.
- Install and configure Windows operating systems and Microsoft Office applications.
- Troubleshoot internet connectivity, LAN/Wi‑Fi, and device communication problems.
- Support users with Microsoft 365 accounts (Outlook, One Drive, Teams).
- Perform regular maintenance and updates for PCs and antivirus software.
- Keep records of IT assets, software licenses, and user access.
- Network Installation and Maintenance:
Perform installation, connection, and testing of networks to ensure stable connectivity and optimal performance. - CCTV Systems Maintenance and Configuration:
Perform maintenance, troubleshooting, and software configuration to ensure proper operation and reliability of surveillance systems. - PBX and Telephone Systems Maintenance and Configuration:
Perform maintenance, programming, and troubleshooting to ensure efficient operation and reliable communication services. - Install and troubleshoot engineering and design software such as Autodesk Revit, AutoCAD, Trimble, and similar applications used by technical teams.
- Escalate complex issues to the senior IT engineer when required.
Qualifications & Skills:
- Diploma or Bachelor’s degree in Information Technology or related field.
- 2–4 years of experience in IT support or helpdesk role.
- Good knowledge of Windows 11, Microsoft Office, and basic networking (TCP/IP, DNS, DHCP).
- Ability to install, configure, and troubleshoot engineering software (Revit, AutoCAD, Trimble, etc.).
- Strong communication and problem‑solving skills.
- Ability to work under supervision and handle multiple support requests.
- Good knowledge of CCTV systems.
- Good knowledge of telephone systems.
- Good knowledge of networking.
Job Classification
Years of
Experience:
1
Academic
Qualification:
Diploma
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