Junior Manager – Customer Data Platforms; CDP

We are looking for a detail-oriented, client-facing, and technically proficient Junior Manager to join our team and lead the implementation and operation of Customer Data Platforms (CDPs) for our clients. This role is ideal for someone with a strong foundation in data operations, marketing technology, and audience activation. You need to be someone who can effectively manage client relationships, communicate clearly, and drive projects forward using collaboration tools.

• Consult with clients on data readiness, data architecture, and integration prerequisites.
• Advise on data governance, taxonomy design, consent labeling, and identity resolution best practices.
• Translate business needs into technical requirements while ensuring scalability and feasibility.
• Support clients in designing schemas, event structures, and standardised customer attributes.

• Create and manage standard and custom attributes, events, and traits within the CDP.
• Build segmentation logic and audiences tailored to marketing, analytics, and personalisation use cases.
• Activate audiences across Meta, Google Ads, Tik Tok, DV360, email/SMS tools, and BI platforms.
• Monitor match rates, audience volumes, downstream delivery accuracy, and campaign activation performance.
• Recommend improvements and optimisation opportunities across segmentation and activation workflows.

• Serve as a day-to-day point of contact for clients and internal stakeholders.
• Lead weekly client calls, demos, workshops, and requirement-gathering sessions.
• Manage project timelines, deliverables, dependencies, and risk mitigation.
• Maintain internal and external documentation, client playbooks, and operational runbooks.
• Provide training, onboarding, and knowledge-transfer sessions to client teams.
• Collaborate closely with media, analytics, engineering, and account teams to ensure smooth delivery and ongoing client satisfaction.
• Identify opportunities for clients to deepen their CDP usage or expand into new use cases.

• 2–4 years of experience in Mar Tech, AdTech, AdOps, CRM ops, or data operations roles.
• Familiarity with one or more CDPs (Tealium, High Touch, mParticle, Treasure Data, etc.).
• Understanding of data pipelines, ETL processes, API integrations, and identity management.
• Experience with audience activation across major ad platforms (Meta, Google, Tik Tok, DV360).
• Excellent communication skills, able to explain technical concepts to business stakeholders.
• Strong client-facing and relationship management abilities.
• Comfortable using project management tools (Jira, , Hive).
• Strong analytical and problem-solving mindset with great attention to detail.
• Bonus
  : SQL, Python, Snowflake, Big Query, BI tools (Looker, Power BI, Tableau).
• Bonus
  :
  Experience working in agile environments (sprints, standups, backlogs).

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