CRM Developer​/Administrator – Microsoft Dynamics 365; Fan- Platform

Get AI-powered advice on this job and more exclusive features.

Contract Duration: 3 Months (with possibility of extension upto Feb 2027)

Joining: ASAP

We are seeking a CRM Developer / Administrator with strong hands-on experience in Microsoft Dynamics 365 to support the Fan- platform for a sporting event in Saudi Arabia. This role is critical to ensuring the CRM platform reliably supports fan engagement, operational workflows, system integrations, and reporting, particularly during live events and peak traffic periods. The ideal candidate will have experience managing enterprise CRM platforms in high-volume, production environments.

Oversee the configuration, administration, and operational support of the Fan- platform, ensuring high availability, data integrity, security, and seamless integration with other Fan-.

• Oversee the configuration and administration of the Fan- platform (Microsoft Dynamics 365)
• Ensure the CRM supports fan engagement, operational workflows, integrations, and reporting during live events
• Administer, develop, and configure the CRM platform to meet Fan- and operational requirements
• Configure and maintain CRM components such as:
• Entities
• Forms and views
• Dashboards and reports
• Workflows and business rules
• Maintain CRM data models aligned with Fan- processes and system integrations
• Manage CRM user roles, security profiles, and access controls
• Enforce role-based access control (RBAC) in line with governance and security policies
• Support authentication and identity integrations with IAM platforms
• Monitor and troubleshoot issues related to:
• Performance
• Data consistency and integrity
• Support business teams with CRM data extraction, analysis, and reporting needs
• Configure and maintain operational and management dashboards and reports
• Collaborate closely with integration, operations, and business teams to ensure smooth CRM operations

• Proven experience as a CRM Administrator / Developer in production environments
• Strong hands-on experience with Microsoft Dynamics 365 (or equivalent enterprise CRM platforms)
• Solid understanding of:
  • CRM configuration and customization
  • Workflows and business rules
  • Security models and RBAC
• Experience supporting CRM integrations using APIs and data connectors
• Experience working with large user bases and high interaction volumes
• Strong troubleshooting, operational support, and problem-solving skills
• Ability to work effectively in fast-paced, live-event environments

• Mid-Senior level

• Contract

• Information Technology

• IT System Data Services
• Technology
• Information and Media
• Computer and Network Security

Riyadh, Riyadh, Saudi Arabia