SCCM SCCM​/MECM Subject Matter Expert; SME – Endpoint Management

Position: SCCM SCCM / MECM Subject Matter Expert (SME) – Endpoint Management

Job Description :

• Project Description : SCCM / MECM Subject Matter Expert (SME) – Endpoint Management

Job Summary

The Senior SCCM SME is responsible for the enterprise-wide design, deployment, and optimization of Microsoft System Center Configuration Manager (SCCM / MECM). The role provides strategic guidance, advanced troubleshooting, and ensures compliance, software delivery, and OS deployment across all endpoints.

Key Responsibilities 1. SCCM Architecture & Governance

• Design, implement, and maintain SCCM hierarchy :
  Primary / Secondary sites, Distribution Points, Management Points, and Software Update Points.
• Define and enforce SCCM policies, standards, and operating procedures.
• Monitor site health and client status; proactively resolve issues.
• Maintain boundaries, collections, and client settings for optimized performance.
• Perform regular SCCM site backup and disaster recovery validation.

2. Patch Management & Compliance

• Plan and execute enterprise patching strategies for Windows, Office, and third-party applications.
• Configure, test, and deploy Automatic Deployment Rules (ADRs) and Compliance Baselines.
• Monitor compliance reports and remediate non-compliant endpoints.
• Collaborate with IT Security to align patching with corporate security policies.

3. Software Deployment & Application Packaging

• Package, test, and deploy applications across enterprise endpoints using SCCM task sequences.
• Automate deployments with Power Shell scripts and advanced SCCM techniques.
• Resolve software deployment issues, including application conflicts and installation failures.
• Maintain software inventory, including license tracking and reporting.

4. Operating System Deployment (OSD)

• Manage Windows OS imaging, boot images, driver packages, and task sequences.
• Lead in-place upgrades, bare-metal deployments, and device refresh cycles.
• Optimize OSD workflows to ensure reliability and minimize downtime.
• Maintain a library of standardized enterprise images aligned with IT standards.

5. Reporting & Analytics

• Develop advanced SQL queries and SSRS reports for inventory, compliance, deployment, and patch status.
• Provide actionable insights from SCCM data to drive endpoint strategy.
• Track KPIs such as patch compliance rate, deployment success rate, and client health metrics.

Required

Skills & Qualifications

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience)
• 4+ years of experience in SCCM / MECM administration and architecture
• Expert knowledge of SCCM hierarchy, client deployment, site maintenance, and task sequences
• Proficient in Windows OS, Active Directory, WSUS, networking, and endpoint security
• Advanced SQL and SSRS reporting skills
• Power Shell scripting expertise for automation and troubleshooting
• Proven track record in enterprise software deployment, patch management, and OS deployment

Nice-to-Have Skills

• Experience with enterprise software packaging tools (Admin Studio, Wise Studio, App-V)
• Experience with monitoring tools for large SCCM infrastructures
• Strong analytical and problem-solving skills for large-scale deployments

Languages :
English : C2 Proficient

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