Head of Solutioning

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About the Role
We are looking for a dynamic and experienced Head of Solutioning to lead our Solution Architecture (SA) team within the Business Support Systems (BSS) domain. This is a line management role responsible for overseeing a diverse team of Solution Architects across various experience levels. You will provide both strategic and operational leadership, ensuring the design and delivery of best‑in‑class solutions that address complex customer challenges.
Your deep understanding of business operation systems — particularly charging, billing, and core commerce platforms — will be essential to guide your team, influence key customer engagements, and help shape Ericsson’s positioning in the digital BSS space.
You will be a key point of contact for internal stakeholders and customer‑facing teams, working across multiple Market Areas and Business Areas, and reporting insights to Customer Unit CTOs and R&D teams.

• Lead and Manage a High‑Performing Solutioning Team:
  Coach, support, and develop Solution Architects at different career stages to ensure delivery excellence and professional growth.
• Own the Solution Strategy:
  Translate customer needs into scalable and future‑proof solutions using Ericsson’s BSS portfolio, with a focus on monetization, charging, billing, and commerce platforms.
• Technical Leadership in Customer Engagements:
  Act as the senior technical lead in strategic pre‑sales opportunities, shaping proposals, value propositions, and solution roadmaps.
• Governance & Delivery Oversight:
  Provide architectural governance and quality assurance during solution design and delivery phases, minimizing technical risk and ensuring customer satisfaction.
• Stakeholder Alignment:
  Collaborate closely with Key Account Managers, Customer CTOs, Product Lines, and R&D to ensure business‑aligned solution outcomes.
• Market & Portfolio Intelligence:
  Stay current with industry trends and customer needs, bringing insights into solution design and feeding back into product development cycles.

• Demonstrated leadership experience managing technical teams in a line role, ideally within solutioning, architecture, or technical pre‑sales.
• In‑depth knowledge of BSS ecosystems, especially in charging systems, billing architectures, and core commerce solutions.
• Strong business acumen and ability to map technical capabilities to customer business objectives and ROI.
• Proven track record of shaping complex solution deals and driving strategic sales support.
• Excellent communication and stakeholder management skills, with experience interfacing at senior customer and internal levels.
• Experience in global, matrixed organizations and cross‑functional team collaboration.

• Prior experience in designing or deploying Ericsson BSS solutions.
• Working knowledge of 5G monetization, cloud‑native transformations, or real‑time charging systems.
• Bachelor’s or Master’s degree in Engineering, Computer Science, Telecommunications, or a related field.

At Ericsson, you’ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what’s possible. To build solutions never seen before for some of the world’s toughest problems. You’ll be challenged, but you won’t be alone. You’ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

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Encouraging a diverse and inclusive organization is core to our values at Ericsson, that’s why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.

Ericsson is proud to be an Equal Opportunity Employer.

Primary country and city: Saudi Arabia (SA) || Riyadh