Business Systems Analyst

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Enable the delivery of the Facility tool by translating business needs into actionable, testable requirements and collaborating with the development team to implement high-quality solutions.

• Plan and run discovery workshops; elicit, document, and manage functional/non-functional requirements; maintain traceability.
• Produce mockups/wireframes, user stories, acceptance criteria, and BPMN process models for current and target states.
• Partner with developers to design solutions; review code-adjacent artefacts; ensure alignment between requirements and implementation.
• Perform data analysis; write/review Python scripts/utilities to support validation, ETL, or automation, as appropriate.
• Work with business owners, product leads, QA, and operations to prioritise backlog and manage scope against milestones.
• Maintain up-to-date BRDs, SRS, process maps, and decision logs.
• Adhere to internal SDLC and HR processes for resourcing and onboarding.

• Bachelor’s degree in Computer Science or Information Technology.
• 5+ years in a software house or software delivery environment, with end-to-end project exposure.
• Proven business analysis skills: requirements elicitation, modelling, prioritisation, and change control.
• Python coding proficiency (e.g., data handling, simple automation, API interactions).
• Strong understanding of database structures (SQL/No
  
  SQL), data modelling, and integration concepts.
• Hands‑on experience producing BPMN process flows and UI mockups (e.g., Figma/Visio).
• Experience collaborating within agile teams (Scrum/Kanban), writing user stories and acceptance criteria.
• Excellent communication skills; able to facilitate workshops and write clear documentation.
• Fluent in Arabic and English (spoken and written).

• Experience with Dev Ops backlogs, CI/CD basics, and environment management.
• Familiarity with QA practices, test case creation, and defect triage.
• Knowledge of the facility management domain is a plus.

• Associate

• Contract

• Information Technology

• Telecommunications

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