Senior AI Platform Resident Engineer

Senior AI Platform Resident Engineer – L2/L3 Operations (VMs & Open Shift)

Role Overview: In this critical role, you’ll lead L2/L3 operational practices, close knowledge gaps, and ensure stable, secure, and well‑observed deployments across various services including model serving, vector search, messaging, and runtime operations.

• AI & Vector Systems: Operate and support vLLM, LLM inference, Qdrant, Kafka, and Rasa on VMs and Open Shift, focusing on observability, security hardening, and performance optimization.
• Messaging & Caching: Manage Kafka and Redis, ensuring high availability, tuning, and effective backup/restore procedures.
• Platform Operations: Deploy, manage, and enhance services across VM‑based environments and Open Shift clusters while applying best practices for security and resource management.
• Reliability & Observability: Establish metrics, logs, alerts, and monitoring dashboards, leading incident response and root‑cause analysis.
• Knowledge Transfer: Identify L2 skill gaps and deliver structured training to ensure operational readiness.

• Advanced degree (MS/PhD) in Computer Science
  , AI
  , or a related field.
• 5+ years in operating distributed systems in production; 2+ years with VM‑based environments and Open Shift/Kubernetes.
• Strong proficiency in Linux, networking, observability, and security hardening.
• Hands‑on experience with Kafka, Qdrant, Rasa, or LLM inference frameworks.
• Familiarity with CI/CD practices and the ability to standardize release processes.

• Excellent problem‑solving and critical‑thinking skills.
• Strong communication and collaboration abilities.
• Ability to lead and mentor junior team members effectively.

Seniority level: Associate

Employment type: Full‑time

Job function: Information Technology

Industries: IT Services and IT Consulting

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