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Senior IT Support Specialist
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-01-01
Listing for:
Ninja ?? نينجا
Full Time, Seasonal/Temporary
position Listed on 2026-01-01
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
The Senior IT Support Specialist is responsible for ensuring seamless IT operations across all company sites by delivering high-quality technical support and resolving complex issues. The role supervises the IT support team, coordinates with business and operational functions, and implements ITIL-based processes to maintain service continuity, enabling smooth and efficient business operations in a fast‑paced retail and warehouse environment.
Requirements- 4+ years of experience in IT or technical support roles
- Strong troubleshooting skills for hardware, software, and operating systems
- Solid experience with ITIL processes, incident management, and help desk operations
- Experience supporting retail, warehouse, or logistics environments
- Bachelor's degree in IT, Computer Science, or a related field
- ITIL Certification (required)
- MS 365, Google Workspace, and Azure Fundamentals (AZ‑900) knowledge
Seniority level: Mid‑Senior level
Employment type: Full-time
Job function: Information Technology
Industries: Non‑profit Organizations and Primary and Secondary Education
Apply BELOW
Position Requirements
10+ Years
work experience
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