Technology Service Specialist; Saudi National

Technology Service Specialist (Saudi National Only)

Join to apply for the Technology Service Specialist (Saudi National Only) role at Fed Ex
.

• Networking Knowledge:
  Understanding of network infrastructure (LAN/WAN, TCP/IP, VPN);
  Cisco certification is a strong plus.
• Hardware Support:
  Ability to troubleshoot and maintain workstations, printers, and peripheral devices.
• Server & Systems Administration:
  Experience with Windows Server, Active Directory, DNS, DHCP.
• Cloud & Productivity Tools:
  Familiarity with Microsoft 365 (Exchange, Teams, SharePoint) and related services.
• Security Awareness:
  Basic knowledge of cybersecurity principles and compliance standards.

• Procurement Lifecycle Management:
  Handling IT hardware/software purchasing, vendor coordination, and inventory control.
• Incident & Problem Management:
  Strong troubleshooting and root cause analysis skills.
• Documentation:
  Ability to maintain accurate records of configurations, processes, and support tickets.

• Project Management:
  Ability to plan, execute, and monitor IT projects (certifications like PMP or ITIL are a plus).
• Teamwork & Communication:
  Effective collaboration with cross-functional teams and clear communication with stakeholders.
• Customer Service Orientation:
  Strong focus on user satisfaction and service quality.

• Analytical Skills
• Problem Solving Skills
• Judgement & Decision Making Skills
• Influencing & Persuasion Skills
• Interpersonal Skills

• Entry level

• Full-time

• Information Technology

• Freight and Package Transportation

We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.