Senior ProServe Cloud Architect Manager, Tech & Industry

Senior Pro Serve Cloud Architect Manager, Tech & Industry

Job  | Amazon Web Services Singapore Private Limited
The Amazon Web Services Professional Services (Pro Serve) team is seeking an experienced Pro Serve Cloud Architect (PCA) Manager to join our team at Amazon Web Services (AWS). In this role, you'll directly and through your team of PCA work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the pre‑sales process, providing technical expertise and guidance throughout the customer's cloud journey.

You will also be responsible for creating and leading the solution design to address customer business outcomes (CBO).

Our PCA operate as the conduit between Pro Serve Account Executives and our Delivery Teams. You’ll ensure that the proposed solutions from your team are realistic, achievable, and optimize Pro Serve and/or our partners to maximize CBOs. As a PCA Manager you are a trusted advisor to our customer executives, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges.

As a technical SME, you will share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements.

Your experience in designing technical solutions within the technology/consulting sector will equip you with the ability to architect complex, scalable, and secure solutions tailored to meet the specific needs of each customer, translating technical concepts into business value. Your success as a PCA will be linked to impacting the signing of SOWs, and the successful implementation of solutions which achieve CBOs while exceeding customer satisfaction (CSAT) expectations.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption.

We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

• Managing a team of Pro Serve Cloud Architect (PCA) while also playing a direct contributor role with key customers
• Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
• Providing technical guidance and troubleshooting support throughout project delivery
• Collaborating with stakeholders to gather requirements and propose effective migration strategies
• Acting as a trusted advisor to customers on industry trends and emerging technologies
• Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
• This role is accountable for Pro Serve APJ’s Migration, Modernization and App Engineering business domain

Diverse Experiences - AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.

Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture - Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship & Career Growth - We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance - We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there is nothing we can’t achieve in the cloud.

• Bachelor's degree in Computer Science, Math, or a related field
• 10+ years of working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Operations experience
• Experience in software development, or experience managing full application stacks from the OS up through custom applications and experience demonstrating software engineering skills in a previous internship, work…