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Operations/support Specialist
Job in
Riyadh, Riyadh Region, Saudi Arabia
Listed on 2026-01-06
Listing for:
Tamem
Full Time
position Listed on 2026-01-06
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
About the job Operations/support Specialist
Responsibilities
- Monitor and maintain the operational health of Out Systems applications and environments.
- Respond to and resolve incidents and service requests promptly.
- Perform routine maintenance tasks such as backups, upgrades, and patching.
- Implement and maintain monitoring solutions to ensure application performance and availability.
- Coordinate with development teams to troubleshoot and diagnose technical issues.
- Document and elevate unresolved issues to appropriate teams or vendors.
- Provide technical support and guidance to end-users and stakeholders.
- Ensure compliance with operational procedures and standards.
- Participate in on-call rotations and support during off-hours as required.
- Contribute to continuous improvement initiatives to enhance operational efficiency and effectiveness.
Requirements
Experience:
5+
Outsystems years of experience: 5+
Saudi nationality is a must.
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