E-COM Dispatcher

At SARA Group, we believe that being genuine and authentic is a fast track to success. Candid communication and genuine behaviors help build deeper connections, leading to more productive collaboration, ideation, and growth. Never afraid of change, always moving and improving, it is by being the truest and best version of ourselves that we build towards great accomplishments and results. So, at SARA, we keep it real, we support each other, and we move together to achieve big things!

As anE-Commerce Dispatcher
, you will play a key role in ensuring smooth order fulfillment and timely delivery to customers. You’ll coordinate between the warehouse, logistics partners, and customer service teams to ensure each order is processed, dispatched, and delivered accurately and efficiently.

This role is ideal for someone organized, detail-oriented, and proactive — someone who thrives in a fast-paced environment and takes pride in operational excellence.

• Coordinate daily dispatch operations for e-commerce orders with precision and efficiency.
• Monitor real-time delivery progress and proactively resolve any logistical issues.
• Communicate effectively with drivers, warehouse staff, and customer service teams.
• Prepare and maintain accurate logs, reports, and delivery records.
• Optimize delivery routes and schedules based on order volume and urgency.
• Ensure compliance with company policies and safety standards.
• Respond promptly to client inquiries regarding shipment status and delivery schedules.

Diploma or bachelor’s degree in Logistics, Business Administration, or a related field.

1–3 years of experience ine-commerce dispatching, logistics coordination, or warehouse operations
.

Familiarity withe-commerce order management systems (OMS)or
ERP platforms
.

Strong attention to detail and problem-solving skills.

Ability to multitask and prioritize under tight deadlines.

Good communication skills in
English and Arabic
.

Team-oriented mindset and willingness to take initiative.