Store Sales Manager - CHANEL

Talent Acquisition and Performance Manager

CHANEL continuously evolves in its search for perfection. In a demanding and constantly evolving context, the Sales Manager manages a team of versatile Fashion Advisors with a strong stylistic sensitivity.

Highly present on the floor, he/she follows the team in the different universes of the boutique to support them on a daily basis in their role as a true ambassador of Style and Brand Image and thus contributes to making CHANEL the ultimate reference in luxury.

Combining strong leadership, a strong team spirit, a passion for Fashion and a strong results orientation and business acumen, the Sales Manager develops the individuals potential, excellence of the customer experience of his/her team and paves the way for success of his/her business activity.

Enthusiastic, pro‑active and attentive, he/she works closely with the Client Experience Manager team and the Boutique management and thus promotes collaboration and the successful achievement of results.

• Ensures the teams proper understanding and deployment of the House's strategy.
• Coaches the team to bring it to a high level of style expertise and client experience.
• Federates and motivates the team towards the achievement of commercial objectives via regular one‑to‑one follow‑up meetings.
• Maximizes the potential of the individual, defines the priority actions of individual skills development and monitors them while ensuring regular communication to the Boutique Manager on this topic.

• In collaboration with Boutique Manager he/she contributes to the development and implementation of the boutique overall business strategy.
• Oversees the compliance with Boutique procedures and the Boutique Charter.
• Pro‑actively proposes suggestions for a better client experience and boutique operational efficiency.
• Manages and monitors sales of an activity to ensure strong progress towards the goal.
• Performs quantitative analyses to make recommendations related to business and product strategy.
• Sets up action plans aimed at developing business and performance of activity.
• Makes regular reports to the Boutique Management.
• Ensures the visibility of the product line in collaboration with Visual Merchandising.
• Optimizes inventory management and follows sell‑through and inventory objectives for the category.

• With clients by ensuring consistent delivery of client experience in line with the brand guidelines and participation in client events.
• Always embodies the environmental and societal values of the House and acts as an ambassador of the house.
• Uses CHANEL brand Image as a filter in decision making.

• Coach the team.
• Driver of individual and collective commercial performance.
• Leader and effective decision maker, aligned with the image of the brand.
• Ambassador and role model of the brand at all times.

• With natural leadership and strong managerial skills. Experience in luxury fashion.
• Ability to adapt to a constantly changing environment.
• Ability to unite and with excellent interpersonal skills.
• Guarantor of exemplarity and accuracy.
• Fashion sensibility and attentive to trends.
• Endowed with a strong attraction for a challenge and results oriented.
• Comfortable in the field of coaching and formalizing individual action plans for development of the team.
• Attraction for analysis.
• English is a must, Arabic and French would be an advantage.
• Position based in Riyadh, Saudi Arabia.

• Mid‑Senior level

• Full‑time

• Sales, Business Development, and Customer Service

• Retail Luxury Goods and Jewelry