Resident Accounts Specialist — Social Housing, Hybrid Islington

A social housing provider is seeking a Customer Accounts Specialist to support residents in navigating their tenancies. This hybrid role will involve managing the income and arrears process, using Microsoft Dynamics to provide a seamless customer experience. Candidates should have strong numeracy and literacy skills, along with experience in customer account management within social housing. The role requires compassionate communication and the ability to negotiate outcomes under pressure.

A commitment to social value is essential, making a genuine impact in people's lives.
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