Retail Shift Lead - Books & Customer Experience

A leading retail company in the United Kingdom is seeking a Retail Shift Manager to support operations and ensure excellent customer experiences. This role encompasses executing standard operating procedures, supervising staff, maintaining cleanliness, and managing inventory. The ideal candidate will have at least 2 years of retail experience, strong customer service skills, and the ability to work in a fast-paced environment.

They will also facilitate training and compliance with brand standards while ensuring a positive shopping atmosphere.
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