QA and Testing Analyst

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IT, Development Regular Full-Time Professional Remote NY, NY, US

Salary Range: $71,600.00 To $ Annually

About MCU:

At Municipal Credit Union, we believe that an incredible culture helps create a happy and motivated team that works hard to achieve the best results for themselves and their members. For more than 100 years, MCU has provided affordable financial products and convenient services to a membership base that is now comprised of over 600,000 individuals. With each new generation we have the pleasure of interacting with, we maintain the credit union promise of people helping people.

Our Mission:

Our Vision:

Be New York's most loved financial institution by helping our members build their best financial futures

Overview: The QA and Testing Analyst independently analyze business and technical requirements, identifies program/project needs, develops the testing strategy, plans, approach, scenarios and performs the functional testing and user acceptance testing for the core credit union technologies. The Analyst partners with Software Development, Application Support, IT Operations, Business Analysis, Information Security, Infrastructure, project teams, business stakeholders, vendors, and end users while maintaining appropriate independence and quality controls.

Responsibilities:

Specific duties include, but are not limited to, the following:

• Oversee and coordinate the end-to-end technical analysis and testing lifecycle for multiple, complex technology initiatives.
• Creates test plans for testing of major platform and application deployments, upgrades, and maintenance. Follows best practice testing processes and performs them in a timely and efficient manner.
• Review business requirements, user stories, acceptance criteria, process flows, technical designs, change requests, and vendor documentation for completeness, clarity, traceability, accuracy, and testability.
• Participate early in project planning, backlog refinement, design reviews, sprint planning, release planning, and change readiness activities to identify quality risks and testing dependencies.
• Develop risk-based test strategies and test plans that define scope, objectives, environments, data needs, roles, entry and exit criteria, schedules, dependencies, assumptions, risks, and required evidence.
• Create and maintain detailed test scenarios, test cases, test scripts, test data, traceability matrices, regression suites, checklists, and reusable testing assets.
• Execute functional, integration, interface, system, end-to-end, regression, smoke, sanity, exploratory, negative, usability, accessibility, data conversion, security, performance, resilience, and production-readiness testing as appropriate.
• Test web, desktop, mobile, API, batch, database, reporting, file transfer, workflow, vendor-hosted, and internally developed solutions across supported environments.
• Validate REST and SOAP services, request and response payloads, authentication, error handling, contract behavior, downstream processing, and third-party integrations using approved tools.
• Validate SQL queries, stored procedures, database objects, reports, data mappings, calculations, transformations, interfaces, reconciliation results, and data integrity across source and target systems.
• Increase team capacity through the use of automated solutions to enable speed and agility in meeting business needs.
• Create, execute, maintain, and improve automated tests for repeatable functional, API, integration, and regression coverage using approved frameworks and coding standards.
• Integrate automated tests into Azure Dev Ops or other approved CI/CD pipelines and analyze results to provide timely feedback on build quality and release risk.
• Identify, reproduce, document, prioritize, and track defects with clear steps, expected and actual results, screenshots or logs, severity, business impact, environment details, and supporting evidence.
• Lead or support defect triage; work with developers, vendors, business analysts, and stakeholders to clarify issues, determine disposition, and drive timely resolution.
• Maintain bidirectional traceability between requirements, test cases, defects, test results, approvals, and release decisions in approved systems of record.
• Validate deployment packages, configuration changes, implementation steps, release notes, support…