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Executive, Guest Service; Perm Night

Job in Rochester, Kent County, England, UK
Listing for: CapitaLand
Full Time position
Listed on 2025-11-17
Job specializations:
  • Management
    Property Management
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Executive, Guest Service (Perm Night) page is loaded## Executive, Guest Service (Perm Night) locations:
Citadines Connect Rochester SGtime type:
Full time posted on:
Posted Yesterday job requisition :
JR004184

Capita Land Group (Capita Land) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, Capita Land’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
** Job Description
**** Responsibilities
* * You will:
* Assist residents with check-in and check-out procedures
* Make and confirm reservations
* Respond to all queries through walk-ins, emails, calls and assist with requests.
* Handle cash floats throughout your night shift and ensure all floats are balanced at the end of each shift
* Verify revenue from all sources and follow up on any discrepancies in reports
* Account for all financial transactions at the front desk accurately during your shift
* Handle end-of-day bookkeeping, auditing and account reconciliation
* Handle and record residents’ complaints, feedback and perform the appropriate service recovery.
* Perform end-of-day procedures and produce daily reports
* Perform related tasks as assigned
** Benefits*
* * Flexible benefits with comprehensive medical coverage for self and family
* Training and development opportunities
* Subsidised rates at Ascott serviced residences
- * Strong advocate of staff volunteerism
* Wellness programmes
** Closing Statement:
** At Capita Land, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be  2025, Capita Land celebrates 25 years of excellence in real estate and continues to innovate and shape the industry.  Within its ecosystem, Capita Land has developed an integrated suite of real asset management, real estate development, and operating capabilities that supports its businesses in building core competencies across the value chain. With this full range of capabilities, Capita Land can optimise the strategies of its listed real estate investment management business Capita Land Investment, and its privately held property development arm Capita Land Development;

to drive competitive advantage for its businesses.
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