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IT Support Analyst: 1st​/2nd Line, ITSM & End-User Training

Listing for: AESSEAL Inc.
Apprenticeship/Internship position Listed on 2026-11-07
Job specializations:
  • IT/Tech
    IT Support, IT Business Analyst, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 60000 - 85000 USD Yearly USD 60000.00 85000.00 YEAR

Job Description & How to Apply Below

AESSEAL Inc. is seeking an IT Support Analyst to provide 1st/2nd line support for North American users from our Rockford, Tennessee facility. You will troubleshoot hardware, software, and network issues, log incidents, and ensure timely resolutions while collaborating with cross-functional teams.

The role requires installing updates, maintaining systems, and documenting incidents for future reference. Strong communication and a customer-focused mindset are essential for success in this position.

Step into the IT Support Analyst: 1st/2nd Line, ITSM & End-User Training role at AESSEAL Inc. in Rockford, TN, United States and grow with us.

This posting is for the IT Support Analyst: 1st/2nd Line, ITSM & End-User Training role at AESSEAL Inc., based in Rockford, TN, United States.

We are looking to fill the IT Support Analyst: 1st/2nd Line, ITSM & End-User Training position at AESSEAL Inc. in Rockford, TN, United States.

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