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Greece Team: Customer Support Agent English Speakers

Job in Rome, Italy
Listing for: Altro
Full Time position
Listed on 2025-12-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 10000 - 30000 EUR Yearly EUR 10000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Join Our Greece Team: Customer Support Agent role for English Speakers
Join Our Greece Team:
Customer Support Agent role for English Speakers
Rome, Metropolitan City of Rome Capital, Italy

Job Openings Join Our Greece Team:
Customer Support Agent role for English Speakers

About the job Join Our Greece Team:
Customer Support Agent role for English Speakers
IMPORTANT:
Only apply if you meet one of the following conditions:

You hold EU citizenship

You possess a Full-purpose or Specific-purpose Work Permit Card for Greece

You have a Certificate of Protection (refugee status)

Location :
Athens, Thessaloniki, or Chania, Greece (On-site or Remote - Relocation included)

Language Requirements :
Advanced English (C1+)

Contract Type :
Full-time

Relocation Support :
Flight ticket, 2-week hotel accommodation, airport pickup, and real estate assistance

Ready to start a new chapter in both your career and personal life? This is your chance to join a global leader in telecommunications while enjoying the incredible lifestyle Greece offers.

Why Greece?

Why This Role?

Picture yourself finishing your workday with a sunset over the Aegean Sea, exploring ancient ruins on weekends, or enjoying world-famous Greek cuisine after hours. With more than 3,000 islands, a mild climate, and a lower cost of living, Greece offers the perfect balance of professional development and personal wellbeing.

You will join an international team, working on impactful customer service projects for well-known global brands.

Responsibilities

Act as the first point of contact for customers

Handle queries via phone, email, or chat

Resolve issues related to products, orders, accounts, or technical concerns

Adapt quickly to new tools and processes

Work collaboratively with team leaders and quality teams to improve customer satisfaction

Contribute to a positive and inclusive team environment

What are we looking for:

Fluency in English (B2 level or higher)

Strong communication and interpersonal skills

Customer-focused mindset with good problem-solving abilities

Willingness to relocate to Greece (relocation support provided)

For some projects:
Technical knowledge or B2B cloud experience

For specific roles:
Minimum age of 21

Whats Offered:

Full-time employment with competitive salary

Private health insurance

Paid training and continuous learning opportunities

Clear career progression paths

Remote work option available for certain roles

Vibrant, multicultural work environment

Please note:

Details about the client, project, and exact compensation will be shared during the recruitment process.

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