Dynamics 365 CE Lead Consultant; Relocate to Malta​/

Position: Dynamics 365 CE Lead Consultant (Relocate to Malta/Big 4)
Our client is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s M365, Azure, Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from the Microsoft Dynamics 365 (D365) software line.

Role Overview
This role is kingpin to our client’s customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and market-leading global firm that is our client.

Job Location
Silema, Malta

Work Type
Hybrid

Job Type
Full-time, Permanent

Working Hours
GMT +1

Salary
Base + Benefits (Paid in Euros €)

Relocation
VISA & Relocation Package Included

Requirements

Confident in abilities and can demonstrate this in front of the client

Works independently as well as in a team environment

Acts with professional demeanour

Manages time and multiple tasks accordingly

Thinks clearly and calmly under pressure

Solves complex problems with creative solutions

Places emphasis on client satisfaction

Desires to constantly assess and incorporate new technologies and software into their skillset

Promotes the Values of our company

Good communication skills

A University graduate with relevant degree within a computing or business discipline

Microsoft Dynamics CRM Certifications (2016, D365) are highly desirable

Strong functional knowledge and understanding of Microsoft Dynamics CRM covering a wide spectrum of industries and sectors

Minimum 12+ years hands‑on proven functional experience in CRM configuration, standard workflows, dashboards, forms, views and standard reports development is a must

At least 5‑6 end to end large scale implementations with D365 CE (or lower versions);
Proven experience designing applications using various modules of D365 CE like Sales, Marketing, Customer Service & Field Service

Strong exposure to presales

Conducting interviews to hire talent

Mentoring juniors

Proven experience designing applications which use Power Platform (Power Apps, Automate, Virtual Agents, Power BI)

Strong understanding of Dynamics 365 Common Data Model and Common Data Model including the customisations and development of Business Data Models for different solutions

Strong understanding of Microsoft Dynamics CRM Accelerators, industry templates and add‑ons

Ability to drive conversations around Digital Transformation journey of clients and laying roadmap to achieve successful outcomes

A proven track record of successful maintenance or implementation of a number of solutions within large client companies, preferably across a number of business verticals

A proven ability to develop a clear understanding of clients’ needs and the ability to incorporate them into a solution

Experience of consultancy roles in software delivery

Experience in a delivery‑orientated IT environment using waterfall, agile and Devops methodologies

Adept at Business Requirement Analysis

The ability to see the greater picture and suggest solutions both within and outside the current implementation

Project documentation experience especially for work packages to be implemented by offshore teams

Business process mapping, modelling and documentation knowledge.

Responsibilities

Organise, manage and document workshops, meetings and requirements sessions with the client representatives, project stakeholders and teams;

Work with onsite engagement team & client team to gather requirements, determine expectations & finalise deliverables;

Interface effectively with other members of the team and the Solution Architect to ensure that the CRM solution continues to meet client’s requirements;

Leading the solution on a work stream, making design decisions and creating solution documentation;

Demonstrate excellent foundational consulting skills, including analytical knowhow, written & verbal communication & team participation;

Deliver high quality business and software solutions and services to clients ensuring the implementation of best practices based on Microsoft Dynamics standards and supported configuration/customisations;

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