Ward Clerk

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Main area Women and Child Health Grade Band 3 Contract Fixed term: 12 months (Maternity cover/secondment) Hours Full time - 37.5 hours per week (Maternity cover) Job
-7421-WC

Site Tropical Lagoon Town Romford Salary £29,651 - £31,312 Per Annum HCA inclusive Salary period Yearly Closing 04/01/2026 23:59

PEOPLE are at the HEART of everything we do

This video gives a flavour of what it is like to work at our Trust and why some of our staff love working here 💙

An exciting opportunity has arisen for a highly motivated Band 3
- Ward Clerk to join our team in Tropical Lagoon at Queen's Hospital. The successful candidate is expected to provide comprehensive, efficient and effective clerical/administrative support to nursing and medical staff at ward level. The successful post holder will promote and encourage a caring and sympatheticenvironment for patients, relatives and staff ensuring that high standards of service are continually maintained. The
post holder will be the first point of contact for other departments,. patients relatives and outside agencies.

If you are a committed person who can work and multi-task in an administration role, with a flexible "can do" attitude to work and can see yourself as part of a busy multi disciplinary team them we would like to hear from you. IT skills are essential to the role as the successful applicant will be expected to maintain excel spreadsheets and book patient appointments on the care flow and other Trust's IT computer system.

Due to the popularity of some positions we reserve the right to close the vacancy early on receipt of sufficient applicants. If you are
interested in this opportunity and would like to make an informal inquiry, please contact Wendy Gillham

To provide an efficient and effective clerical support service to nursing and medical staff within Tropical Lagoon Ward .The post holder will promote and encourage a caring and sympathetic environment for patient, relatives and staff ensuring that high standards of service are continually maintained. The nature of duties undertaken within this post dictates that strict confidentiality is maintained at all times.

We’re an organisation that is getting better and betterand our improvements are driven by a determination to deliver care we’re proud of and our patients are happy with.

They are benefit ting from a new electronic patient record (we were the last acute trust in London to introduce one) and our maternity services have been rated good by the Care Quality Commission.

We operate from two main sites – KGH in Goodmayes and Queen’s Hospital in Romford. We have two busy emergency departments with more than 330,000 people visiting them last year. We’re campaigning to secure the £35m we need to transform the A&E at Queen’s and get rid of corridor care.

The majority of our 8,400 staff – who come from 146 different countries - live in the three diverse London boroughs we serve and are from black, Asian and minority ethnic groups. Many can work flexibly and more than 400 of them are on our Ofsted accredited apprenticeship programmes . We’re proud to be a London Living Wage employer.

Some of the positive changes we’ve made are captured in this film .

For further information on this role, please see the attached detailed Job Description and Person Specification.

The person specification listed below is not the full specification requirements for the role. Please ensure you review the full specification on the job description prior to submitting your application.

Applicants are advised to read all the information on the advert and the supporting information before completing and submitting your application. As you complete your application please ensure you clearly demonstrate how you meet the criteria in the person specification for this post by adequately completing the supporting information section of the application form.

Applications should be made online, however, queries regarding the application process or assistance with completion of the…