Client Account Manager

Are you looking for a meaningful role in a company that delivers products and solutions which can significantly improve lives? If so, an excellent opportunity has arisen for a dedicated Client Account Manager to join a dynamic and well-established business in Romsey.

The Client Account Manager role will primarily involve working closely with Senior Practitioners to coordinate all client activity, acting as the first point of contact for nurturing client relationships. The role is also responsible for managing opportunities through the sales pipeline, from early stage leads to closed deals, while ensuring all commercial, administrative, and operational processes run smoothly.

Package offered to the Client Account Manager

 * £38,000 annual salary

* Permanent, full-time (37.5 hrs/week, Mon–Fri, 9:00–5:30).

* 33 days annual leave (inclusive of bank holidays).

* Flexible working: 1-2 days from home post probation.

* Company shutdown over Christmas.

* Private medical insurance.

* Employee Assistance Programme (EAP).

* Company sick leave.

* Wellbeing initiatives, free fitness class and access to coaching.

* Regular company social events, team bonding, and charitable initiatives.

Main duties of the Client Account Manager

* Collaborate with Senior Practitioners to anticipate client needs and maximise commercial opportunities through regular communication.

* Support Senior Practitioners with leads from initial contact to closed deals while ensuring commercial milestones are met.

* Build and maintain strong client relationships, including with Executive Assistants and stakeholders.

* Prepare and upload client sales documentation and maintain up to date records.

* Coordinate seamless handover of closed deals and provide ongoing logistical support, including scheduling, international travel, itineraries, and materials preparation.

Key competences of the Client Account Manager

* Experience in sales support or account coordination roles, ideally within professional services or consulting.

* Experience in client relationship management, lead nurturing, and sales pipeline management.

* Strong commercial acumen and ability to identify opportunities for growth.

* Proactive problem solver who anticipates challenges and identifies potential objections early.

* Excellent communication and interpersonal skills, with confidence handling client information and engaging stakeholders at all levels.

* Exceptional organisation, time management, and prioritisation abilities.

* Highly Proficient in Microsoft Office software and conferencing platforms.

* Proficiency in Hub Spot CRM and Linked In is strongly desirable.

The Client Account Manager role would benefit candidates who enjoy a varied position. If you would like to hear more about this exciting opportunity and make your mark in a fast-paced, supportive, and growing business, please APPLY NOW