Customer Service Representative - State Farm Agent Team Member
-
Customer Service/HelpDesk
Bilingual, Spanish Customer Service -
Insurance
Job Description & How to Apply Below
Full Time in Roseville - MN
Replies within 24 hours
- Simple IRA
- Licensing paid by agency
- Bonus based on performance
- Health insurance
- Opportunity for advancement
- Paid time off
- Signing bonus
Chris Ahles
- State Farm Agent, a prominent player in the insurance industry, is seeking dedicated and customer-focused individuals to join our team as Customer Service Representative
- State Farm Agent Team Member. Committed to delivering exceptional service, we provide a collaborative work environment that values teamwork, professionalism, and ongoing development.
As an Customer Service Representative - State Farm Agent Team Member, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Your primary responsibilities will include
- Responding promptly to customer inquiries via phone, email, and live chat.
- Providing information about insurance policies, coverage details, and claims processes.
- Assisting clients with policy changes, updates, and renewals.
- Investigating and resolving customer issues or concerns with empathy and professionalism.
- Maintaining accurate and up-to-date customer records.
- Exceptional communication and interpersonal skills.
- Previous experience in customer service, preferably in the insurance industry.
- Detail-oriented with strong problem-solving abilities.
- Ability to handle challenging situations with empathy and professionalism.
- Proficient in computer applications and customer relationship management (CRM) software.
- High school diploma or equivalent; college degree is a plus.
- Knowledge of insurance regulations and industry practices (training will be provided).
- Ability to adapt to a fast-paced work environment.
- Strong organizational and time-management skills.
- Willingness to participate in ongoing training and professional development.
Chris Ahles - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds. Compensation $45,000.00 - $65,000.00 per year
Customer Service Representative - State Farm Agent Team MemberFull Time in Roseville - MN
Responsive recruiter Replies within 24 hours
Benefits- Simple IRA
- Licensing paid by agency
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Signing bonus
- Training & development
- Company parties
Chris Ahles
- State Farm Agent, a prominent player in the insurance industry, is seeking dedicated and customer-focused individuals to join our team as Customer Service Representative
- State Farm Agent Team Member. Committed to delivering exceptional service, we provide a collaborative work environment that values teamwork, professionalism, and ongoing development.
As an Customer Service Representative - State Farm Agent Team Member, you will be a key point of contact for our clients, providing timely and accurate information while ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and offering support on a variety of insurance-related matters. Your primary responsibilities will include
- Responding promptly to customer inquiries via phone, email, and live chat.
- Providing information about insurance policies, coverage details, and claims processes.
- Assisting clients with policy changes, updates, and renewals.
- Investigating and resolving customer issues or concerns with empathy and professionalism.
- Maintaining accurate and up-to-date customer records.
- Exceptional communication and interpersonal skills.
- Previous experience in customer service, preferably in the insurance industry.
- Detail-oriented with strong problem-solving abilities.
- Ability to handle challenging situations with empathy and professionalism.
- Proficient in computer applications and customer relationship management (CRM) software.
- High school diploma or equivalent; college degree is a plus.
- Knowledge of insurance regulations and industry practices (training will be provided).
- Ability to adapt to a fast-paced work environment.
- Strong organizational and time-management skills.
- Willingness to participate in ongoing training and professional development.
Chris Ahles - State Farm Agent is an equal opportunity employer and encourages…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).