Order Processing and Customer Service Liaison

Order Processing and Customer Service Liaison – Rotherham - £26,000 - £30,000

Chase & Holland are excited to be partnering with an innovative business based in Rotherham who are currently going through a strong period of growth and are looking to recruit a Customer Sales Order Processor. You will be responsible for processing customer orders, always providing excellent customer service. The successful candidate will have a keen eye for detail, be organised and self-motivated!

Benefits:
Free parking
25 days annual leave (pro rata)
Training and support
Supportive and positive environment
Potential for ongoing seasonal work
Order Processing and Customer Service Liaison Responsibilities:
 
Effectively process all web sale orders received through to despatch in accordance with current business practise
Handling telephone orders through to dispatch, including processing card payments
Effectively communicating with customers and suppliers to ensure orders placed are delivered within agreed timescale
Effectively handle customer complaints through to a successful resolution both written and verbally within agreed company timelines
Tracking customer deliveries and liaising with couriers to ensure all orders successfully delivered
Managing, organising, and updating relevant data using database applications
Assisting the warehouse in picking orders to ensure all goods are despatched on time, during periods of high demand
General administration duties
Arranging and participating in business meetings, effectively working as a team member and completing all actions within agreed timescale
Required

Skills & Experience:

Excellent attention to detail and flexible attitude
You must be able to commute easily to the company’s office in Rotherham
Experience in a similar role

Experience of working under pressure and to tight deadlines
Strong IT skills including Excel
If you are interested in finding out about this exciting Order Processing and Customer Service Liaison opportunity, please click ‘apply now’.

Chase & Holland acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. We specialise in finance, supply chain, HR, IT and office support recruitment and comfortably service Yorkshire, Derbyshire, Nottinghamshire, Leicestershire, Staffordshire and Lincolnshire