Credit Controller

Connected Search Group is working in partnership with a successful, growing organisation to appoint a Credit Controller to its finance team. This is a key role responsible for managing customer accounts, improving cash flow, and ensuring the smooth running of day-to-day credit control activities. You will work closely with internal stakeholders and external customers to resolve queries, reduce aged debt, and maintain accurate financial records.

Key Responsibilities:

* Manage a portfolio of customer accounts, ensuring timely payment of invoices.

* Monitor aged debt and follow up on outstanding balances via phone, email, and written communication.

* Resolve invoice and payment-related queries quickly and professionally.

* Maintain accurate customer account information and ensure all records are kept up to date.

* Assess the creditworthiness of new and existing customers and make recommendations on credit limits.

* Prepare monthly statements and provide relevant reports to internal teams.

* Collaborate with departments such as sales, operations, and customer service to resolve disputes.

* Escalate overdue or high-risk accounts when necessary, including recommending further action.

* Support finance processes during month-end and year-end, including reconciliations and reporting.

Skills & Experience Required:

* Strong understanding of invoicing, payment allocation, and ledger reconciliation.

* Excellent attention to detail with a methodical approach to work.

* Ability to analyse credit information and assess customer risk.

* Experience performing bank reconciliations and resolving discrepancies.

* Confident using finance/accounting systems

* Strong negotiation skills with the ability to maintain positive customer relationships.

* Competent in producing and interpreting aged debt reports and financial statements.

* Clear and professional communication skills, both written and verbal.

* A team player with the ability to work collaboratively across multiple departments.

Additional Information:

- Above average annual salary

- Bonus

- Hybrid working

- Early Friday finish

This role offers the opportunity to join a supportive and professional finance team within a stable and growing organisation. Responsibilities may evolve over time in line with business needs