ISV Partner Success Manager

Overview

Mendix – the leading low-code application development platform: The Mendix Platform uses visual modeling to abstract long-form coding out of application development. Our customers use Mendix to create and deploy better software for the enterprise, faster. Mendix enables collaboration between business users and developers to work together throughout the development process. Read our Customer Stories to learn more about the wealth of software and solutions global organizations have built with the Platform.

At Mendix we strive to maintain a diverse, open, and safe working environment where people can be their true selves. We value every voice, celebrate individuality, and appreciate the diversity of thought and experience. People who work here are driven, smart, and really good at what they do. As this market evolves, we encourage people of all skill levels to work with the platform, both for clients and candidates.

Apply today to discover how you can make a meaningful impact with Mendix. We are looking for a creative, innovative, and inspiring personality with a passion for customer success and expansion.

ISV Partner Success Manager (PSM) – Empowering SaaS Innovation

Are you a passionate advocate for partner success, driven by the desire to see innovative SaaS companies thrive? Do you excel at building deep, lasting relationships and guiding partners to unlock their full potential? If so, Mendix has an exciting opportunity for you!

At Mendix, we’re investing heavily in our Independent Software Vendor (ISV) ecosystem to empower SaaS companies to bring their solutions to market faster and more effectively. As a Partner Success Manager, you’ll play a pivotal role in helping our ISV partners succeed, enabling them to scale their SaaS offerings, accelerate their time to market and boost their sales, and deliver exceptional customer value through the Mendix platform.

As a Partner Success Manager (PSM), you’ll be part of a dynamic, high-performing, and fun team, working closely with a portfolio of global SaaS partners to guide them from onboarding through growth and renewal. You’ll help optimize their go-to-market strategies, maximize value from the Mendix ecosystem, and act as a trusted advisor to ensure alignment with business goals and shared success.

Collaborating with ISV Account Managers and Sales teams, you’ll identify new opportunities, drive co-selling initiatives, and ensure every partnership delivers tangible results. If you’re a relationship builder who loves empowering SaaS companies to scale and thrive in a fast-paced, innovative environment, then Mendix and this role are the perfect fit for you.

• Becoming a trusted advisor to your portfolio of SaaS partners, ensuring they realize the full business value of building their products on Mendix. You’ll guide them from onboarding to market launch and scale-up, driving adoption, success, and expansion potential.
• Building structured partner success plans with your ISVs, defining clear goals, milestones, and success metrics, and continuously monitoring progress to ensure tangible business outcomes.
• Working closely with Technical Account Managers (TAMs) to ensure each ISV builds a high-quality, scalable, and self-sustaining SaaS solution, while you focus on helping them achieve commercial traction and market success.
• Collaborating with Account Executives (AEs) to identify and execute expansion opportunities, aligning your partner success activities with broader sales objectives and revenue goals.
• Leading the go-to-market enablement for your ISV partners by helping them increase market exposure through marketing support, onboarding in marketplaces, joint GTM initiatives with Mendix sales teams, and partner-driven events such as webinars and workshops.
• Acting as the main point of contact for your ISV partners, ensuring clear communication, proactive engagement, and a comprehensive understanding of every account’s status, goals, and challenges.
• Contributing to the development and standardization of the Partner Success Management function, helping define best practices, tools, and processes to scale partner success across…