Trainee Account Management Co-ordinator

Location: Stoneleigh

Trainee Account Management Co-ordinator

We are looking for a Trainee Account Management Coordinator to join our Energy Compliance & Projects team at NFU Energy. This is an excellent opportunity for someone who is highly organised, detail-focused and looking to build a career in energy compliance and account management support.
In this role, you will support Account Managers by carrying out a wide range of administrative and data-driven tasks that form part of our managed service offerings. Accuracy, reliability and collaboration are at the heart of what you’ll do.

What you’ll be doing

• Supporting Account Managers with the day-to-day administration of managed energy services

• Preparing reports and processing data for industry bodies, energy suppliers and internal systems

• Managing and checking meter and performance data to ensure accuracy and consistency

• Supporting the tracking of renewable incentive applications and keeping colleagues updated

• Carrying out data entry, analysis and invoice validation

• Helping the team meet service levels, KPIs and quality standards

• Maintaining clear records and supporting continuous improvement of internal processes

• Communicating with clients and stakeholders by email and phone when needed

About You

We’re looking for someone who is motivated, organised and keen to learn.

Essential Skills & Experience

• Experience managing workloads to meet deadlines and quality standards

• Strong numeracy skills with excellent attention to detail

• Strong communication skills

• Ability to organise, prioritise and manage routine and one-off tasks

• Calm, well organised and effective under pressure

• Able to work independently and collaboratively within a team

• Intermediate IT skills, including Excel, Word and CRM systems

Additional Information

• This role is offered on a hybrid working basis, with a minimum 2 days in the office per week.

• NFU Energy is based at Stoneleigh Park, Kenilworth.

• Occasional travel to client sites across the UK will be expected.

• A full driving licence and access to a vehicle are required

• NFU Energy offers training, development and support to help you grow your energy career

Location:

Stoneleigh Park, Kenilworth
Team:
Energy Compliance & Projects
Reporting to:
Energy Account Manager

Contract:

Permanent (subject to probation)
Salary: £25,000–£28,000 – the salary offered will reflect market rates for graduate or trainee roles and will be based on skills, qualifications and relevant experience
Benefits: 5% pension contribution (after probation), Health Cash Plan, Life Assurance (3x Salary)
Competency Level: 1 - Applying

You may have experience of the following:
Account Co-ordinator, Account Management Assistant, Junior Account Manager, Customer Operations Co-ordinator, Client Services Administrator, Energy Compliance Administrator, Data Analyst (Junior), Graduate Operations Role, etc.

-(Apply online only)