Secretarial Administrator

Job Title:
Secretarial Administrator
Location:
Central London (Near Liverpool Street Station)
Full time: 40 Hours Per Week

Hours:
Monday – Friday (9:00am – 6:00pm)
Permanent Contract
Salary:
Up to £29,000

HCA Healthcare UK is renowned for delivering first‑class private hospital care and for its expertise in managing complex medical cases. Beyond our hospitals, we are also a well‑established, nationwide leader in Primary Care and Corporate Healthcare services, bringing high‑quality, personalised care directly into the workplace.

Our clinical and non‑clinical teams are embedded within some of the UK’s most prestigious organisations, including global banks, insurers, and professional services firms. This ensures their employees have seamless access to exceptional healthcare support, tailored to the demands of their professional environments.

We are looking for a Secretary Administrator to join our team at a Primary Care Head office in Liverpool St. The appointed person is expected to follow relevant policies, procedures and work instructions, and report to the appropriate superior if objectives cannot be met or a problem occurs, the resolution of which is outside the scope of his/her authority.

As an Administrator you’ll be responsible for the daily administration of internal and external Documentation/correspondence received by the admin department. The role can be fast‑paced, so if you enjoy working in a busy environment, apply today!

• Maintain physical and electronic filing systems.
• Perform data entry and document formatting including
• Support with the organisation of internal and external events.
• Respond to telephone, email, and in‑person enquiries with professionalism.
• Greet and manage guests and visitors, ensuring high standards of customer service.
• Redirect communications appropriately and escalated where necessary.
• Maintain and update databases and practice management systems (e.g., HRIS, CRM, or medical systems like Bluespier).
• Scan, archive, and ensure confidentiality of sensitive documents in compliance with GDPR.
• Support audit and compliance preparations by ensuring accurate data management.

• Minimum 2 years in an administrative role
• Comfortable interacting with staff and external stakeholders at all levels.
• Experience in medical, HR, legal, or finance admin environments (desirable)
• Strong communication skills (verbal and written)
• Strong organizational and time management skills
• Ability to multitask and prioritize under pressure
• Able to work independently and as part of a team
• Strong Microsoft Office (Word, Excel, Outlook)

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day.

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

Interviews will commence the 3rd Week of January.