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Support Worker, Healthcare Nursing

Job in Runcorn, Cheshire, WA7, England, UK
Listing for: NHS
Full Time position
Listed on 2026-01-02
Job specializations:
  • Healthcare
    Healthcare Nursing
Job Description & How to Apply Below

We are looking to recruit a Support Worker with a genuine interest in physical health working with service users within the mental health service. The successful candidate will be caring, compassionate and able to work in a fast paced environment. Additionally, you will be able to work autonomously and as part of a well-established team within the health and well-being clinics.

Main

duties of the job

The role will involve supporting the Registered Nurse managing the very busy clinic, providing monitoring for the physical health of patients being prescribed Clozapine. There will also be times where you are required to support clinics across all sites and carry out home visits so access to transport to complete duties of the role essential.

Knowledge and experience of Clozapine clinics is essential, along side physical health monitoring such as ECG's, Venepuncture, Pochi Machine operation and escalation of physical health concerns to the appropriate teams. This is a very busy area and part of a growing team.

About us

Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.

We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.

At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.

Flexible working requests will be considered for all roles.

Job responsibilities

To support the coordination of the physical care of service users titrated and maintained on Clozapine and Denzapine.

To support the management blood results and actions needed when results are outside normal parameters by following policy and national guidance. To expedite concerns around service users physical health to the MDT and primary care services if needed.

To offer ECGs and Venepuncture to all service users using the clinic or referred into the clinic using the policy guidance.

To ensure that the service users physical health care plan is developed to meet the assessed need of the individual and that other staff are delivering care as laid down in the care plan. To ensure that all relevant information with regards to a service users care and treatment is documented accurately and legibly into the health record.

To liaise with significant others when completing the assessment and treatment of care to the service user.

To direct other staff in order to ensure delivery of a high standard of physical care to service users.

To participate in setting physical health standards for care based on sound evidence based and research findings.

To participate in the systematic monitoring and evaluation of service users that you have responsibility for with guidance from a supervisor.

To communicate with other members of the multi-disciplinary team to ensure the communication of any relevant information that has an impact on the service users physical care.

To use verbal and non-verbal communication skills gained through training or experience to impart sensitive information.

To check understanding of information where there are often barriers to effective communications due to distress, psychiatric symptoms or where English is not the first language.

To use skills gained through training and experience to give and receive information to other individuals with regards to a service users care in the reviews and multi-disciplinary meetings. These individuals may be external to the Trust.>

To provide and…

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