Warehouse Team Manager - Mid-Shift

We’re a team of drinks industry obsessives, driven by supporting the trade – day in and night out. Passion paired with unparalleled industry insight mean we’re always moving forward, collaborating with our customers to understand the needs of their business and to ensure we’re supporting their future growth. We are one of the UK’s largest drinks wholesalers, supplying drinks to several thousand venues in every part of the UK and every segment of the trade, from luxury hotels and world-class event spaces to local restaurants and community pubs.

With over 200 years of on-trade experience behind us, and unique insight into the future of our industry, our experience matters.

Shift: Monday to Friday (Occasional weekend work if required)

As the Warehouse Team Manager (Mid Shift), you will ensure the smooth management of the warehouse operation, with responsibility for the delivery of cost, service, compliance, people KPIs – in line with company and legal standards and requirements.

Responsibility for the warehouse mid shift with a support and deputy role for Warehouse Operations Manager as required.

• Manage the usage of labour, adjusting plans to ensure tasks are covered effectively
• Ensure all inbound goods are managed to the highest standards in terms of quality and accuracy
• Work with the stock team to ensure any variances are investigated with implementation of corrective actions
• Ensure that the department and depot achieve the company quality targets whilst operating within productivity targets

• Proactive communication with internal and external customers and suppliers, line manager and customer service team regarding operational issues
• Responsibility for the delivery of daily, weekly, and monthly plans to ensure customer and company needs are met
• Implement effective change to facilitate customer requirements
• Ensure the warehouse is operationally ready and compliant to the required standard to ensure a safe working environment and a clean handover to the proceeding shift
• Assist the Warehouse Logistics Manager in preparing detail for monthly reports
• Assess ways of working to achieve optimal performance from the team and operational needs
• In liaison with the stock and facilities team, review the warehouse layout, based on inventory changes to optimise the efficiency of the inbound and outbound operation

• Ensure compliance with all quality and legal documentation and standards
• Ensure customer and company requirements are observed by monitoring the adherence to company policies and procedures
• Accurately complete relevant warehouse and Health and Safety audits through to corrective action sign off and implementation of any required changes
• Monitor and maintain housekeeping standards in the department. Identify, eliminate, isolate, or minimise workplace hazards

• Proactively manage team members’ performance
• Identify employee training requirements including mandatory regulatory training
• Provide or arrange relevant training to team members to ensure compliance as well as development
• Ensure investigations into accidents and incidents are completed effectively and there is a follow up on corrective action with communication to the wider team
• Proactively ensure people management issues are identified and effectively dealt with
• Ensure consistent communications across the team and develop and maintain relationships with other departments

• Act following the company’s values and management principles within the department
• Provide the team with expert knowledge, advice, leadership, motivation and addressing areas for improvement
• Provide practical solutions to operational challenges and take ownership of problems and deal with them effectively
• Create and maintain a positive, safe, and productive working environment
• Continually review ways of improving the operations in all areas, generating new ideas and actively implementing and promoting change

• Experience in a management role within a fast moving and changing warehousing environment such as FMCG or logistics
• Experienced in managing, developing, and inspiring teams
• Replenishment experience desirable, but…