Enterprise Quality Assurance Specialist

Job Description And Duties The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program. Please follow the link for more information regarding the 2025 Personal Leave program.  Description And Duties The salary ranges listed in this Job Control may not reflect reductions in pay in accordance with the 2025 Personal Leave Program.

Please follow the link for more information regarding the 2025 Personal Leave program.

Are you ready to work in a fast-paced, innovative environment where your technical expertise and testing skills directly contribute to the modernization of FTB’s technology? The Enterprise Tax System Bureau (ETSB) within the Franchise Tax Board (FTB) is seeking an SDLC System Tester to support the testing and implementation of the Enterprise Tax System (ETS). As an SDLC System Tester, you will play a key role in delivering high-quality, reliable, and effective technology solutions.

You will work across the System Development Life Cycle (SDLC), applying your analytical and technical skills to develop and execute testing strategies, identify and resolve defects, evaluate system changes, and collaborate with technical and business partners. Your work will help ensure that complex system changes meet business requirements and are successfully delivered to production.

Key Responsibilities Include

• Quality Assurance and Testing:
  Develop and execute system test scripts and test cases. Identify, document, track, and troubleshoot issues and defects in collaboration with IT partners. Perform quality assurance activities to verify that system changes function as intended and are ready for implementation.
• Test Case Development and Analysis:
  Analyze business and technical requirements to develop comprehensive test scenarios and test cases. Translate complex requirements and system designs into actionable testing strategies and deliverables.
• Collaboration and Partnership:
  Work closely with IT partners, management, business stakeholders, developers, analysts, and other SDLC team members to identify and resolve issues and defects. Build effective working relationships that support the successful delivery and implementation of quality system changes.
• Decision-Making, Research, and Analysis:
  Research and analyze complex technical and business issues. Develop decision-making documents and recommendations to support informed decisions, address critical issues, identify opportunities for improvement, and develop cost-effective solutions.
• Time and Resource Management:
  Manage multiple assignments, projects, and competing priorities simultaneously. Organize and prioritize work effectively while meeting established deadlines in a dynamic environment where priorities and requirements may change.
• Software Engineering and Technical Expertise:
  Apply knowledge and experience in software engineering, system development, and information technology to support testing activities and enhance the organization’s technical capabilities.

Additional positions may become available ( eRPA ).

You will find additional information about the job in the Duty Statement.

Position Details

Job Code #: JC-537194

Position #(s): -XXX

Working Title:
Enterprise Quality Assurance Specialist

Classification: INFORMATION TECHNOLOGY SPECIALIST I

$6,513.00 - $8,729.00 A

$7,163.00 - $9,599.00 B

$7,864.00 - $10,537.00 C

New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

# of Positions: Multiple

Work Location: Sacramento County

Telework: Hybrid

Job Type: Permanent, Full Time

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience,…