Administrative Assistant COACHES​/Care Coordination

Salary Range $ 19 – 20.50

Salary/year Position Type Full Time Job Shift Any Education  Level High School Category Nonprofit  - Social Services St. Augustine Youth Services (SAYS)

Location:

Onsite – St. Augustine, FL

Schedule:

Monday–Friday, 9:00 a.m.–5:00 p.m.

Employment Type:

Full-Time, Non-Exempt Make a Difference Behind the Scenes St. Augustine Youth Services (SAYS) is seeking an organized, dependable, and detail-oriented Administrative Assistant to support our COACHES and Care Coordination programs. This position plays an important role in keeping daily operations organized, maintaining accurate records, coordinating meetings, and supporting the teams who provide services to children and families.

The ideal candidate has strong administrative skills, a professional communication style, and the ability to manage multiple responsibilities while maintaining confidentiality and working collaboratively with a team.

Key Responsibilities Provide administrative support, including typing, filing, copying, correspondence, and general office duties.

Answer incoming telephone calls and assist with front desk coverage as needed.

Maintain electronic and physical records, including organizing client documentation and preparing charts for new program participants.

Assist with electronic health records by retrieving, compiling, entering, and transmitting authorized documentation in accordance with confidentiality requirements.

Coordinate and maintain schedules for Wraparound meetings, appointments, and other program activities.

Prepare and distribute meeting notices, schedules, correspondence, and other communications to appropriate team members and participants.

Collect, organize, and enter program and client information needed for reporting and documentation.

Assist the Program Supervisor with preparing reports and compiling information for agency leadership, funders, Medicaid, and other applicable entities.

Receive and distribute incoming mail and electronic correspondence.

Order office supplies and assist with maintaining inventory of office equipment and agency property.

Respond professionally to changing priorities and assist with other administrative duties as assigned.

Qualifications High school diploma or equivalent required.

Three years of secretarial or administrative experience preferred; an associate degree or business school certificate may substitute for this experience.

Medical office, healthcare, or business office experience preferred.

Proficiency in Microsoft Office, including Word, Excel, and Office 365.Typing proficiency of at least 50 words per minute.

Experience with dictation, shorthand, or speed writing is preferred.

Strong organizational, written communication, and interpersonal skills.

Ability to manage multiple tasks, work independently, and contribute effectively as part of a team.

Ability to remain professional and respond appropriately in time-sensitive or emergency situations.

Ability to handle confidential information with discretion and follow applicable privacy requirements.

Why Join SAYS?ustine Youth Services, our work supports children, adolescents, and families in our community. As part of our administrative team, you will help ensure that the programs serving them have the organization, documentation, and coordination needed to operate effectively.

If you are detail-oriented, dependable, and looking for a meaningful administrative role where your work supports an important mission, we encourage you to apply.

At SAYS, you're more than an employee—you become part of a mission-driven team dedicated to changing lives.

We offer:
Mission-focused work that truly matters Supportive leadership and collaborative team environment Opportunities for professional development and certification Stable…