CS Account Representative

Job Summary:

SUMMARY:

Account Representative is responsible for account management in their assigned territory by developing and maintaining a profitable customer base, supporting services, and promoting products. This position represents Cemstone as a member of industry related associations and organizations, actively participates in industry trade shows, and conducts product presentations to customers.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The following is a list of essential duties & key responsibilities assigned to the role. Other duties may be assigned.

Analyze assigned territory for new customers along with new project opportunities and pursue sales by routinely calling on prospective and established customers.

Perform general inside functions such as customer and project quotes, weekly call reports and updated account contact information.

Establish excellent bond & rapport with customers in assigned territory to gain customer confidence with our products, services, and customer/project quotes.

Promote the complete line of Cemstone’s products and services including but not limited to; concrete, placing services, aggregates, and proposal development.

Promote CS and its products by working with Consulting Engineers, MNDOT, Architects and other specifying agencies.

Present product specifications, new product, and service opportunities to new and existing customers.

Secure and renew orders, coordinate delivery dates and related selling details to assist with achieving the highest levels of order-fulfillment possible. Delivery of material may be required.

Solve customer problems and complaints in a timely manner and determine a customer satisfaction level with CS sales and distribution procedures.

Assist Management in the development of annual and strategic sales and marketing plans.

Attend and participate in industry associations.

Maintain effective working relationships with company employees, suppliers, and customers. Promote and maintain the professional image and reputation of the company and ensure timely problem resolution and customer satisfaction.

Other duties as assigned by the general manager.

QUALIFICATIONS AND REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Education and/or

Experience:

Bachelor’s degree or equivalent combination of education and industry experience3 years working in a sales role ideal.
2 years working in a construction or contractor supply industry preferred.

Ideal candidate will be goal orientated, self-motivated, organized, able to work in a team and have a sense of urgency.

Proficient with computer programs such as Microsoft Word, Excel, PowerPoint, Outlook as well as Sales Logix.

Able to work independently outside of an office setting with minimal supervision.

Language

Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

Communicate effectively with vendors and inter-company personnel.

Must read, write, and speak English.

Mathematical skills:

Ability to work with mathematical concepts such as probability and statistical inference.

Ability to apply concepts such as fractions, percentages, ratios, margins and proportions to practical situations.

Reasoning Ability:

Ability to define problems, collect data,…