Customer Service Representative

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.

Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.

REQUIREMENTS:

• Supporting incoming service calls, email requests, navigate field service provider calls based upon business needs and or customer requirements.
• Data entry, processing supply and equipment leads via internal databases.
• Organize and prioritize tasks striving to meet business goals and targets

EXPERIENCE:

• Customer Service Experience.
• Knowledge of Networking,PC Applications
• MAC Experience is an asset but not a requirement as training is provided.

• Customer Service Experience.
• Knowledge of Networking,PC Applications
• MAC Experience is an asset but not a requirement as training is provided.