Federal Program Manager

General Information

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City Saint John State/Province New Brunswick Country Canada Department INSIDE SALES (TELESALES) Date Monday, December 22, 2025 Working time Full-time #  Job Level Individual Contributor Job Type Experienced Job Field INSIDE SALES (TELESALES) Seniority Level Associate Currency CAD - Canada - CA Annual Base Salary Minimum 38,880 Annual Base Salary Maximum 77,760 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount.

Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, that include medical, dental, life insurance, an Employee Assistance Program (EAP), Paid Time Off, holidays, disability, and retirement benefits, please visit .

If you are not reviewing this job posting on our Xerox Careers page, we cannot guarantee the validity of this posting. For a list of our current openings, please visit .
Sales: Your actual On Target Earnings (OTE), which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location.

Description & Requirements

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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce.

From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at .

OVERVIEW
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The Federal Program Manager serves as a liaison between Xerox and its assigned partner, CTI, to oversee all aspects of the DLA contract. This role ensures full lifecycle management of the sales process, contract compliance, and effective cross-functional collaboration. The incumbent will work with and contribute to a broader core team and support organizations both internal as well as core client members.

SCOPE OF POSITION
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Maintain Xerox’s contractual relationship with the Xerox partner.

Lead the client’s contract delivery and pricing efforts.

Work with various requests for new business.

Ensure successful implementation of the strategy and direction for the business.

Market, close, and support sales cycles for all solutions; hardware and services.

PRIMARY RESPONSIBILITIES
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RELATIONSHIP MANAGEMENT -

Interface with CTI contracting to obtain accurate point of contact details.

Manage contract performance and coordinate deliveries.

Assist with equipment scheduling, interfacing with the client, carrier and order to install team for implementation planning.

Follow up on delivery and financial install, manage removals, and ensure problem resolution and satisfaction.

SUPPLY CHAIN MANAGEMENT -

Enable prioritization of order placement by navigating supply chain issues.

Facilitate timely Bill of Lading (BOL) submission after delivery.

Confirm training and analyst support per contract terms.

Monitor period of performance (POP) and billing issues.

CONTRACT COMPLIANCE -

Ensure compliance with US Federal governance, rules of engagement, and contract terms.

Respond to reverse auctions, RFQs, RFPs.

Track wins/losses, proposal submissions, and performance metrics.

PROJECT MANAGEMENT -

Collaborate with Sales, order to Install, and service teams to ensure timely fulfillment of contract deliverables.

Track and manage project milestones and administrative…