Produce Lead
-
Retail
Retail & Store Manager, Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
For many people, it's the opportunity to work for an inclusive, local, values driven business that provides healthy, delicious, and sustainable foods to their community; it's also about people - the ability to work with a great team to create amazing customer experiences. Whatever your reason for joining us, know this, working with us makes a difference!
Why Work with Us?For many people, it's the opportunity to work for an inclusive, local, values driven business that provides healthy, delicious, and sustainable foods to their community; it's also about people - the ability to work with a great team to create amazing customer experiences. Whatever your reason for joining us, know this, working with us makes a difference!
Position Summary Produce Leadssupport the Produce Manager in ensuring a great customer experience, the team is working effectively together, the department is well stocked, organized and clean. They help customers, support and supervise staff, order product, and ensure the area is safe, friendly, and inviting.
Their main responsibilities include customer service, supporting and supervising staff (directing, coaching, and training), ordering, organizing and preparing product for sale, keeping things safe and healthy, and making the area friendly and inviting.
This is a union position.
Qualifications- Customer Service:
Proven ability to engage with customers and staff in a friendly and welcoming manner, actively listen, understand needs, address questions, and provide solutions; skilled at and committed to resolving customer concerns - Product
Experience:
Direct experience with perishable products and safe handling practices - Teamwork:
Demonstrates a professional, collaborative, adaptable, and flexible approach to work, especially during challenging situations, with a strong commitment to supporting the team; willing to learn new tasks and open to feedback - Communication:
Proven ability to effectively communicate with customers and staff; ability to provide information in a respectful and concise way fostering a positive and professional experience; ability to proactively communicate issues and concerns to leadership - Leadership
Skills:
A demonstrated interest and ability to provide day to day direction, feedback, and coaching to staff; the desire to grow as people leaders; the ability to actively contribute to and support an inclusive work environment - Time Management:
Ability to organize, prioritize, delegate, and manage time efficiently to effectively complete tasks and responsibilities - Problem Solving:
Ability to assess and address situations and departmental needs in advance; sound problem-solving skills for resolving staffing issues, customer complaints, and day-to-day challenges; skilled at handling challenging situations calmly and effectively - Dependability:
Proven ability to show up each day in a timely manner, ready to work and support team members; consistently follow through with meeting deadlines for accurately completing tasks and responsibilities - Technical
Skills:
Basic computer skills including ability to draft and upload documents, email, and navigate Excel spreadsheets; basic math skills; ability to quickly and accurately perform addition, subtraction, multiplication and division
- Produce
Experience:
Direct experience working with produce including oversight of quality and safe handling - Retail
Experience:
Experience in fast paced retail setting - Supervision:
Supervisory experience including staff direction, coaching, feedback, and training - Serv Safe Certification
- Multilingual
622 Selby Ave, Saint Paul, MN 55104
Schedule:30
-40 hours per week. Current shifts available may vary and can include day, evening, weekend, and holiday hours to meet department needs. Flexibility required to meet business needs.
- 20% employee discount
- Excellent paid time off and paid volunteering
- 401(k) matching
- Low-cost health insurance premium options,and FREE access to primary care and mental health counseling for those enrolled in our medical insurance
- EAP
- On Demand Pay
- Free food "buddies"
- Employee referral bonuses
- Dress code that allows for inclusivity and creativity
The position involves frequent stationary tasks, along with regular movement within the produce and storage areas. Occasional positioning is required to access both low and high shelving, equipment, and products. The job also entails the frequent movement of…
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