911 Specialist ; Call Taker and Dispatcher - shift

Position: 911 Specialist I (911 Call Taker and Dispatcher - 24 hour shift)
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ALL POSITIONS ARE SUBJECT TO DRUG TESTING AND BACKGROUND CHECKS.

911 Specialist I (911 Call Taker and Dispatcher - 24 hour shift)

• Receiving, forwarding, and handling all emergency calls for all Fire Departments, Rescue, EMS Services, and Law Enforcement received at the Wicomico County 911 Center.
• Dispatch and Track Calls for Fire, Rescue, and EMS.
• Works in cooperation with Supervisors, Communications Operator II's, & other 911 Specialists.

Qualifications

Ability to communicate in an articulate manner by telephone and person-to-person.

Ability to receive, retain, and transfer information, often during intense, stressful situations.

Ability to speak clearly and articulate information over communications radios.

Ability to utilize good spelling and grammar in written and electronic communications.

Ability to become familiar with Communications Computer Systems for entering &retrieving information.

Ability to multi-task, type with speed and accuracy, and work independently with minimum supervision.

Ability to develop an excellent working knowledge of Wicomico County Geography &Landmarks.

Ability to work part-time 24/72-hour, rotating shifts that include nights, weekends, and holidays, 365 days a year and call-backs at any given time for emergencies, disasters, and weather events.

Ability to obtain a passing score on the department issued Criti Call Call taking test. Ability to successfully pass drug screening and background check.