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Mdm & Device Systems

Listing for: Rowan-Salisbury School System
Full Time, Seasonal/Temporary position Listed on 2026-11-04
Job specializations:
  • IT/Tech
    IT Support, IT Specialist, Systems Administrator, Technical Support
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR

Job Description & How to Apply Below

MDM & DEVICE SYSTEMS

Rowan-Salisbury Schools Wallace:
Technology - Salisbury, North Carolina Open in Google Maps

Job Details

Job : 5971412
Final date to receive applications: Posted until filled
Posted: Oct 26, 2026 4:00 AM (UTC)
Starting Date: Immediately

Job Description

Purpose:

The MDM & Device Systems Technician III provides district wide support for mobile device management (MDM), app deployment, device configurations, and system-level management of Apple devices. This position ensures all student and staff devices function reliably, securely, and consistently across the district. They support large-scale deployments, automate workflows, and manage device groups, profiles, and configurations in Mosyle and related systems.

Qualifications
  • Associate degree in IT, networking, or related field preferred.
  • Three years of technical support experience in enterprise or K–12 environment.
  • Experience managing MDM systems (Mosyle preferred).
  • Familiarity with Apple School Manager and device supervision workflows.
  • Certifications (ACSP, Mosyle certifications, Jamf 200, or equivalent) preferred.
Knowledge, Skills, and Abilities
  • Expertise in iPadOS/macOS profiles, app deployments, and automated workflows.
  • Ability to manage Apple School Manager and device enrollment processes.
  • Understanding of One Roster data, Class Link sync, and authentication workflows.
  • Strong scripting/automation familiarity (optional but desirable).
  • Ability to troubleshoot advanced device issues and collaborate with vendors.
  • Strong documentation, communication, and project management skills.
Key Duties and Responsibilities
  • Configure and maintain MDM profiles, restrictions, app deployments, and device groups.
  • Manage district wide device policies, OS updates, app licensing, and compliance.
  • Oversee activation, assignment, inventory tracking, carrier coordination, billing review, and device troubleshooting for all district-issued mobile phones, ensuring compliance with usage policies and cost-control expectations.
  • Troubleshoot escalation-level device issues sent from Tech 1/2.
  • Support large-scale deployments and device refresh operations.

Position Type: Full-Time

Job Requirements
  • Citizenship, residency or work visa required
Contact Information
  • Ashley Duggins , Director of Talent Acquisition
  • Email: dugginsac.nc.us
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